At FindPetNow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our lost and found pet services, or purchase products like ID tags, collars, and microchips. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide, improve, and personalize our services. The types of information we collect include:
- Personal Information: This includes your name, address, email, phone number, and payment information when you make a purchase, create an account, or post lost or found pet information.
- Pet Information: When you use our lost and found services or purchase products like ID tags, collars, and microchips, we may collect information about your pet, including name, breed, age, and microchip ID.
- Usage Data: We collect information about how you use our site, including pages viewed, time spent, and links clicked. This helps us improve our website and user experience.
- Device Information: Information about your device, including IP address, browser type, and operating system, to enhance security and user experience.
2. How We Use Your Information
We use the information collected to:
- Provide and Improve Services: We use your personal and pet information to provide our lost and found services and fulfill product purchases.
- Identify and Recover Lost Pets: Information you provide for lost or found pets may be shared publicly to assist with pet recovery.
- Personalize Your Experience: We may use your information to tailor the content and product recommendations you see on our site.
- Communicate with You: We may contact you about your account, purchases, promotions, or updates related to lost and found pets.
- Process Payments: Your payment information is used solely to process transactions when you purchase products from us.
- Improve Website Functionality: We analyze usage data to make our website more user-friendly and secure.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information in the following situations:
- With Pet Recovery Partners: To assist in pet recovery, we may share pet-related information with local animal shelters, veterinary offices, or lost and found services.
- With Service Providers: We work with third-party vendors to help us operate our website, process payments, and deliver products. These vendors are required to protect your information.
- For Legal Purposes: We may disclose information if required by law or to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners under the same privacy protections.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences, improve site performance, and analyze traffic. You can manage your cookie preferences in your browser settings, but disabling cookies may affect some site features.
5. Data Security
We implement technical, administrative, and physical safeguards to protect your information. While we strive to keep your data secure, no method of transmission or storage is entirely secure. We encourage you to use unique passwords and be cautious when sharing personal information online.
6. Your Choices and Rights
You have the right to:
- Access Your Information: You may request access to the personal information we hold about you.
- Update or Correct Information: You can update your account information at any time.
- Delete Your Account: You may delete your account, but note that some information may be retained to comply with legal obligations.
- Opt-Out of Marketing Communications: You may opt out of promotional emails by following the unsubscribe link in the email or contacting us directly.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
8. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing personal information.
9. International Users
If you access our site from outside USA, please note that your information will be transferred to, stored, and processed in USA. By using our site, you consent to this transfer and processing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this policy periodically for the latest information on our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@findpetnow.com or +1-833-457-8107
Effective Date: 01-Nov-2003
By using FindPetNow, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us to help care for your pet and keep your information safe.